Testimonials
“We all need people who will give us feedback. That’s how we improve.” -- Bill Gates
Positive feedback has been the source of our energy and encouragement.
Every word of our clients' appreciation has boosted our morale to deliver impeccable software and services.
Dr. Mathew Sipple
Owner & Theresa Sipple, Business Manager, Bay City Psychiatry, LLC Center for Focused Care, LLC
We would like to take the time to express our extreme satisfaction with the work of Nexus Support. For the past 2 years they have been nothing but helpful to our practices, our staff and to us. They have consistently responded to our numerous questions and requests in a very courteous and efficient manner. Although we try to limit the number of staff contacting support, they have never denied a request from any of our staff. They have been quite an asset in helping us set up templates and “tweaking” the EMR to fit our needs. They have displayed a wide range of knowledge including adding employees to the EMR, understanding our particular clinical needs and even billing. Please accept our gratitude and thanks for their great work. They certainly are a fantastic representative of NEXUS.
Don Causey, VP & COO
Costrini Sleep Services, Savannah, GA
We implemented the Nexus Clinical EHR
system in conjunction with the Medusind
(formerly Avisena) practice management
system in February 2014. The initial integration
between these two systems was almost
flawless. The systems came together quickly
and have functioned seamlessly as one system
with a minimum of problems. By this time,
problems have pretty much disappeared, but
those we had along the way were always
addressed quickly and successfully. I have
been tremendously impressed by the expertise
and professionalism of the Nexus Clinical staff.
They are consistently courteous, easy to work
with, and always remain focused on our
problems.
Jennifer Somers, CPC, CPPM
Medical Billing Solutions
As a billing service, I have used many software
companies during 19 years. None of the other
companies have given me near the level of
customer service that Nexus Clinical has. The
support and being able to get someone on the
phone immediately is exceptional. Sunil has
been my point of contact for a few years now
and he has always been able to give me
answers I was looking for, change a template,
and add/delete codes etc.
I have clients who are in situations where they
need to be set up and running ASAP, and I can
count on Sunil, to get that done. When I have a
client looking for EHR, I recommend Nexus
Clinical first. I can assure them that I can get
the set up done faster than the average 3
months as with other companies, the system is
easy to use and will meet all of the
requirements they have.
Dr. Edward Rhomberg
Western Arkansas Orthopedic Clinic, Van buren, AR
Nexus has become a very useful tool to help
run my practice. I use it link effectively with my
practice management software(billing). The
software captures or inserts all the pertinent
patient information necessary for an
appropriate medical record. The transition to
new diagnostic coding (ICD10) has been easily
facilitated. Having the patient information
stored in the cloud on Nexus server as
opposed to my server had greatly simplified
day to day operations. The customer support
by the Nexus team is second to none.
Dr. Brian K. Nadolne
FAAFP
I have been with Nexus Clinical now for about
three years and I must say that we have been
extremely satisfied with the product and with
the customer service. Specifically, I have found
the support, out of India, to be excellent,
always available to me and highly professional.
For the small 1-2 man practice, this product
has been great. Attesting for meaningful use
was made easy, the ability to write in on the
exam, the history and the ROS has been made
easy as well. The staff has found the EMR to be
very user friendly, and it is very intuitive. I
would recommend the Nexus Clinical EMR to
small practices with 1-3 physicians without
reservation
Joan Troy, Practice Administrator
North Atlanta Surgical Associates
Nexus Clinical has been our EMR provider since
July 2015 when we transitioned from a very
rudimentary, “first generation” EMR. The
pre-transition analysis was very thorough,
allowing to some customization to meet the
requirements of our specialty (General Surgery)
and the individual doctors. Pre-transition
training was intensive with the physicians
because our previous EMR was minimally
interactive and Nexus required more physician
interaction. During our go-live period, the
on-site support was excellent for both staff and
physicians. Since transitioning to Nexus
Clinical, the physicians and staff have been
pleased with the level of responsiveness to
problems and charting issues that have arisen.
Tiffany Nguyen-Lieu
Healthcare Administrator, Fortanasce & Associates Neurology, Arcadia, CA
Nexus has been wonderful for our office. I do the bulk of EHR data entry and sign-off for the doctors as our office is still on a hybrid model with the MDs using paper charts. Nexus has served its function quite well. It’s user-friendly. Service: Nexus Support team has been fantastic in customer support. They are knowledgeable, friendly, professional and makes resolving technical issues something I don’t dread. Our support manager at Nexus is truly an exceptional asset to your team and I’m glad he was assigned to my account.
George McNeill
I.T. Manager, Fortanasce & Associates Neurology, Arcadia, CA
When tasked with finding a new EHR, I was dreading it. The Staff was complaining about the old EHR but no one wanted to learn a new system and it was going to be complicated to move all our existing data. It seemed like an impossible task. My requirement of any platform any where, seemed crazy to companies I talked to, until I found Nexus. I learned very quickly they were not like other EHRs and were willing to listen to what I had to say and work with me to find solutions. They even help us find a solution with moving our records from our 2 previous systems into Nexus. They provided excellent training for the Staff and the Physicians, even providing new options to unforeseen problems. Our previous EHR was hard to work with, providing no communication with us, and locked us to our physical office. Nexus which can customize to our needs, communicates with us as much as we want, has ubiquitous accessibility, and new powerful features like a built in PACS for less than the cost of upgrading our previous system. Nexus makes a continuous effort to grow by listening to suggestions from its customers. It just keeps getting better and better. All EHRs should be like Nexus’s philosophy, progression though innovation with technology , and conversations with its customers.
Dr. Georgiy Brusovanik
Minimally Invasive Spine Surgery,
Nexus Clinical has tied it all together for my practice. I have a reliable cloud that securely stores my patients’ files. The software is flexible and I can enter data in any way that I please. Most of all, Our Implementation manager – is the real talent. He is patient and gentlemanly at any hour and gives it to me straight. I highly recommend Nexus Clinical.
Dr. Mathew Sipple
Owner & Theresa Sipple, Business Manager, Bay City Psychiatry, LLC Center for Focused Care, LLC
We would like to take the time to express our extreme satisfaction with the work of Nexus Support. For the past 2 years they have been nothing but helpful to our practices, our staff and to us. They have consistently responded to our numerous questions and requests in a very courteous and efficient manner. Although we try to limit the number of staff contacting support, they have never denied a request from any of our staff. They have been quite an asset in helping us set up templates and “tweaking” the EMR to fit our needs. They have displayed a wide range of knowledge including adding employees to the EMR, understanding our particular clinical needs and even billing. Please accept our gratitude and thanks for their great work. They certainly are a fantastic representative of NEXUS.
Don Causey, VP & COO
Costrini Sleep Services, Savannah, GA
We implemented the Nexus Clinical EHR system in conjunction with the Medusind (formerly Avisena) practice management system in February 2014. The initial integration between these two systems was almost
flawless. The systems came together quickly and have functioned seamlessly as one system with a minimum of problems. By this time, problems have pretty much disappeared, but those we had along the way were always
addressed quickly and successfully. I have been tremendously impressed by the expertise and professionalism of the Nexus Clinical staff. They are consistently courteous, easy to work with, and always remain focused on our problems.
Jennifer Somers, CPC, CPPM
Medical Billing Solutions
As a billing service, I have used many software companies during 19 years. None of the other companies have given me near the level of customer service that Nexus Clinical has. The support and being able to get someone on the phone immediately is exceptional. Sunil has been my point of contact for a few years now and he has always been able to give me answers I was looking for, change a template, and add/delete codes etc.
I have clients who are in situations where they need to be set up and running ASAP, and I can count on Sunil, to get that done. When I have a client looking for EHR, I recommend Nexus Clinical first. I can assure them that I can get the set up done faster than the average 3
months as with other companies, the system is easy to use and will meet all of the requirements they have.
Dr. Edward Rhomberg
Western Arkansas Orthopedic Clinic, Van buren, AR
Nexus has become a very useful tool to help run my practice. I use it link effectively with my practice management software(billing). The software captures or inserts all the pertinent patient information necessary for an appropriate medical record. The transition to
new diagnostic coding (ICD10) has been easily facilitated. Having the patient information stored in the cloud on Nexus server as opposed to my server had greatly simplified day to day operations. The customer support
by the Nexus team is second to none.
Brian K. Nadolne, MD
FAAFP
I have been with Nexus Clinical now for about three years and I must say that we have been extremely satisfied with the product and with the customer service. Specifically, I have found the support, out of India, to be excellent,
always available to me and highly professional. For the small 1-2 man practice, this product has been great. Attesting for meaningful use was made easy, the ability to write in on the exam, the history and the ROS has been made easy as well. The staff has found the EMR to be
very user friendly, and it is very intuitive. I would recommend the Nexus Clinical EMR to small practices with 1-3 physicians without reservation
Joan Troy, Practice Administrator
North Atlanta Surgical Associates
Nexus Clinical has been our EMR provider since July 2015 when we transitioned from a very rudimentary, “first generation” EMR. The pre-transition analysis was very thorough, allowing to some customization to meet the
requirements of our specialty (General Surgery) and the individual doctors. Pre-transition training was intensive with the physicians because our previous EMR was minimally interactive and Nexus required more physician
interaction. During our go-live period, the on-site support was excellent for both staff and physicians. Since transitioning to Nexus Clinical, the physicians and staff have been pleased with the level of responsiveness to problems and charting issues that have arisen.
Tiffany Nguyen-Lieu
Healthcare Administrator, Fortanasce & Associates Neurology, Arcadia, CA
Nexus has been wonderful for our office. I do the bulk of EHR data entry and sign-off for the doctors as our office is still on a hybrid model with the MDs using paper charts. Nexus has served its function quite well. It’s user-friendly. Service: Nexus Support team has been fantastic in customer support. They are knowledgeable, friendly, professional and makes resolving technical issues something I don’t dread. Our support manager at Nexus is truly an exceptional asset to your team and I’m glad he was assigned to my account.
George McNeill
I.T. Manager, Fort Worth Brain & Spine Institute, Fort Worth, TX
When tasked with finding a new EHR, I was dreading it. The Staff was complaining about the old EHR but no one wanted to learn a new system and it was going to be complicated to move all our existing data. It seemed like an impossible task. My requirement of any platform any where, seemed crazy to companies I talked to, until I found Nexus. I learned very quickly they were not like other EHRs and were willing to listen to what I had to say and work with me to find solutions. They even help us find a solution with moving our records from our 2 previous systems into Nexus. They provided excellent training for the Staff and the Physicians, even providing new options to unforeseen problems. Our previous EHR was hard to work with, providing no communication with us, and locked us to our physical office. Nexus which can customize to our needs, communicates with us as much as we want, has ubiquitous accessibility, and new powerful features like a built in PACS for less than the cost of upgrading our previous system. Nexus makes a continuous effort to grow by listening to suggestions from its customers. It just keeps getting better and better. All EHRs should be like Nexus’s philosophy, progression though innovation with technology , and conversations with its customers.
Dr. Georgiy Brusovanik
Minimally Invasive Spine Surgery
Nexus Clinical has tied it all together for my practice. I have a reliable cloud that securely stores my patients’ files. The software is flexible and I can enter data in any way that I please. Most of all, Our Implementation manager – is the real talent. He is patient and gentlemanly at any hour and gives it to me straight. I highly recommend Nexus Clinical.
